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Status Updates / Mises à jour

Court Orders / Ordonnances de la Cour

Employee and Retiree Claims Procedure / Procédure de réclamation de l'employé et de retraité.

General Claims Procedure / Procédure de Réclamation

Reports / Rapports

Estate 2013 Dividend Litigation / Litiges des Représentants des créanciers relatifs au Dividende de 2013

Motion Materials / Requêtes

Creditors' Meetings / Réunions de créanciers

Receivership / Mise Sous Séquestre

Other Documents & Notices / Autres documents et avis

Service List / Liste des parties intéressées et représentées

Employee Hardship Fund / Fonds pour les difficultés des employés

Hometown Dealer Matters / Questions concernant les revendeurs locaux

Residual Asset Sales / Ventes d'actifs résiduels

Warranties / Garanties

Pension Matters / Questions de Pension

Sale & Investment Solicitation Process ("SISP") / Processus de Sollicitation aux fins de vente et d'investissement (le "processus")

Frequently Asked Question's / Questions fréquentes

Sears Canada Group - Customer FAQ's

Sears Canada Group - Customers FAQ

If you are customer of the Sears Canada Group, please note that the company commenced liquidation on October 19, 2017. Effective October 18, 2017, the Company will not honor any warranties or service protection agreements. The company will provide a refund of the warranties and service protection agreements if they were purchased within the last 30 days at the Sears Canada stores.

Please visit the below FAQ section to assist with answering your questions on the CCAA process. Sears Canada will provide periodic updates on the progress of the restructuring process as it directly impacts your situation. In addition to the press releases that the company will disseminate various court materials including monitor reports which will be available at cfcanada.fticonsulting.com/searscanada


 Frequently asked Questions for Customers June 22, 2017
 
 Foire aux questions - Clients June 22, 2017
 

Contact FTI

FTI Consulting
TD Waterhouse Tower
79 Wellington Street West
Suite 2010, P.O. Box 104
Toronto, Ontario M5K 1G8

Useful Links

FTI Consulting
Office of the Superintendent of Bankruptcy Canada