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Claims Process

Sunterra - Claims Process

PLEASE TAKE NOTICE that on July 25 2025, the Court of King's Bench of Alberta in Calgary issued an order (the "Claims Procedure Order") in the CCAA proceedings of the Sunterra Group. Capitalized terms used in this notice have the meanings given to them in the Claims Procedure Order. The Claims Procedure Order requires that all Persons that wish to assert a claim against any of the Sunterra Group entities or the Directors and/or Officers of any of the Sunterra Group entities must file a Proof of Claim or D&O Proof of Claim, as applicable, with FTI Consulting Canada Inc., in its capacity as Court-appointed Monitor of the Sunterra Group (the "Monitor") on or before 5:00 p.m. (Calgary time) on September 4, 2025 (the "Claims Bar Date"), or in the case of a Restructuring Period Claim or Restructuring Period D&O Claim, on or before the applicable Restructuring Period Claims Bar Date (as specified below).

The Monitor will also send or cause to be sent, on or before August 7, 2025, a General Claims Package (which will include the form of Proof of Claim and D&O Proof of Claim) to: (i) each Person that appears on the Service List (except Persons that are likely to assert only Excluded Claims, in the reasonable opinion of the Sunterra Group and the Monitor); (ii) any Person who has requested a Proof of Claim in respect of any potential Claim; and (iii) any Person known to the Sunterra Group or the Monitor as having a potential Claim based on the books and records of the Sunterra Group.

Claimants may also obtain the Claims Procedure Order, a General Claims Package, or further information or documentation regarding the Claims Process from the Monitor's website at: https://cfcanada.fticonsulting.com/Sunterra or by contacting the Monitor.

The Claims Bar Date is 5:00 p.m. (Calgary time) on September 4, 2025. Proofs of Claim in respect of Pre-Filing Claims and Pre-Filing D&O Claims must be completed and filed with the Monitor on or before the Claims Bar Date.

The Restructuring Period Claims Bar Date is 5:00 p.m. (Calgary time) on the date that is the later of: (i) thirty (30) days after the date on which the Monitor sends a General Claims Package with respect to a Restructuring Period Claim or Restructuring Period D&O Claim; and (ii) the Claims Bar Date. Proofs of Claim and D&O Proofs of Claim in respect of Restructuring Period Claims and Restructuring Period D&O Claims must be completed and filed with the Monitor on or before the Restructuring Period Claims Bar Date.

It is your responsibility to ensure that the Monitor receives your Proof of Claim or D&O Proof of Claim by the applicable Bar Date if you wish to assert any Claim. CLAIMS AND D&O CLAIMS WHICH ARE NOT RECEIVED BY THE APPLICABLE BAR DATE WILL BE BARRED AND EXTINGUISHED FOREVER.

A Proof of Claim or D&O Proof of Claim, as applicable, must be delivered to the Monitor by prepaid ordinary mail, registered mail, courier, personal delivery, or email at the address below:

FTI Consulting Canada Inc.,
in its capacity as Court-appointed Monitor of the Sunterra Group entities
520 Fifth Avenue S.W.
Suite 1610
Calgary, AB, Canada T2P 3R7
Attention: Sunterra Group Monitor
Email: Sunterra@FTIConsulting.com

In accordance with the Claims Procedure Order, notices shall be deemed to be received by the Monitor upon actual receipt thereof during normal business hours on a Business Day, or if delivered outside normal business hours, on the next Business Day.

Notices and Forms Related to the Claims Process of the Sunterra Group

 Notice of Claims Process - Sunterra Group August 5, 2025
 
 Proof of Claim and Instructions - Blank
 D&O Proof of Claim and Instructions - Blank
 Notice of Revision or Disallowance - Blank
 Notice of Dispute of Revision or Disallowance
August 5, 2025
 

Contact FTI

FTI Consulting
520 Fifth Avenue S.W.
Suite 1610
Calgary, AB T2P 3R7

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